Covid-19

I, as I’m sure many of us at the moment, am in complete shock of what is happening with Covid-19 in the UK and around the globe. It was very surreal watching Boris Johnson Press Conference yesterday evening, and actually felt like it was part of a film and not reality at all.
The Embroidered Napkin Company comprises of a small, dedicated team at our studio in Nottingham. We have already discussed this week how we can work through Covid-19, and discussed several options for different working methods.
We will do our upmost to continue business as normal, while ensuring our small, dedicated team stay safe and well. We only sell online, and our website shop will be taking orders as normal. Shipping times may vary, so please contact us if you would like something urgently.
We pride ourselves on buying British whenever possible, so we are not reliant on stock being imported from outside of the UK.
If you have placed a deposit with us for your wedding or event, which may have to be postponed – we of course will work with you to make your order for your new date instead.
For anyone thinking of buying personalised pieces for their Spring 2020 weddings, please consider not adding a date to your napkins. So, if your wedding does have to be postponed, your gifts are completely transferable.
Stay safe everyone, and please feel free to contact me if we can help in anyway with your napkins.

Heidi x

Updated 23-3-2020
Earlier this week, I realised we wouldn’t be able to continue to run my business (we are all either personally classed as high risk or a member of our family is), in it current form over the next few weeks / months.
After discussing options with my amazing team , we have decided to each set up a mini studio from our homes. This means we can carry on to make your napkins and actively social distancing ourselves from our working environment.
Orders might be slower, postage maybe delayed….. however, we will do everything we can to look after our lovely customers ❤

We will only be dispatching orders once a week, and there maybe delays with Royal Mail. So, orders will take longer than usual to get to you.
We cannot make our full range of items from our home studio’s, so you will see many items showing as “Out of Stock”. These will all be back to normal once we get back into our studio.

Thank you so much to Sarah Morris and Toniann Harwood for once again, going above and beyond and being the best team ever!!!

Take care, stay safe and stay home!!

Heidi x