Orders are currently being dispatched 14-21 working days / international – allow 5 weeks for standard delivery, or contact us for a DHL Express quote.
when is your last date for guaranteed christmas delivery?
Please place orders by 10th December for UK delivery.
For outside the UK by 1st December for standard delivery, or message us for express delivery quote.
how long will it take to get my order?
All items are made to order, and our standard processing time is 10-14 working days.
This may be quicker or slower, depending of the time of year. Eg. Summer wedding season and the lead up to Christmas. If you need your items for a certain date, or event, please contact us to confirm we can accommodate your items before you order.
If there is a change to our processing times, will will add a notice to this page.
What shipping services do you use?
For standard orders worldwide we use Royal Mail tracked services and DHL.
We can upgrade to DHL Express, please contact us for a quote.
How much is your shipping?
Your shipping price is dependent on your order value / size and will show at the checkout.
UK shipping from £4.95
Rest of the world from £12
do you ship worldwide?
Yes, we ship worldwide.
Do I have to pay customs charges if I am outside the UK?
We are happy to ship our napkins, ribbons and gifts all over the world, however all orders that are delivered outside the UK may be subject to customs / tax duties. You will have to pay your own countries VAT / Customs fees via our courier before your order is delivered. You can contact your local customs office for more information.
There are new VAT requirements for UK to EU orders, which we need to make you aware of. We have no control over these charges and cannot predict what they will be. You can contact your local customs office for more information or you may find the information you need from this Taxation & Customs Factsheet, and the Taxation & Customs Union website.